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REFUND AND POLICY

Refund Procedure and Guidelines for Indira Gas & Petroleum Private Limited

• This policy outlines the refund procedure and guidelines for the Channel Partners of Indira Gas & Petroleum Private Limited (hereinafter referred to as "Indira Gas") regarding various financial transactions and deposits.
• This Refund Policy applies exclusively to all Channel Partners of Indira Gas & Petroleum Private Limited, encompassing Dealers, Sub-Dealers, and Distributors engaged in the distribution and sale of Liquefied Petroleum Gas (L.P.G). The provisions herein are binding upon all Channel Partners associated with Indira Gas.
Application Fees : Any fees received from a Channel Partner, whether in part, token, or full, for application purposes, shall not be refundable under any circumstances.
License Money : Similar to application fees, any license money received, in any form or amount from a Channel Partner, is non-refundable, regardless of the circumstances.
Refundable Security Deposit : The security deposit made by the Channel Partner, whether in part or full, shall be refundable subject to certain conditions.
Refund Procedure :-
i. The Security Deposit made by the Channel Partner, whether in partial or full, is refundable. It shall be returned via a post-dated cheque issued up to 90 days following the expiry of the agreement term, provided all agreement terms including all contractual obligations have been successfully met by the Channel partner.

ii. If a Channel Partner seeks early termination after the expiry of the lock in period and before agreement's term, then 50%(fifty Percent) of the Security Deposit will be refunded immediately with a post-dated cheque up to 90 days and the remaining 50%(fifty Percent) of the Security Deposit will be refunded with a postdated cheque of upto 90 days from the date of expiry of the agreement period.
Forfeiture of Security Deposit
Indira Gas & Petroleum Private Limited reserves the right to forfeit the Security Deposit in the following circumstances:

a. If the Channel Partner terminates the agreement during the lock-in period.
b. In cases of default by the Channel Partner.
c. ⁠Upon breach of any agreement terms by the Channel Partner.

It is explicitly agreed by the Channel Partners that there shall be no claim, challenge, or dispute against the forfeiture decision made by Indira Gas. Such decisions are final, binding, and are taken after a careful examination of the case against the terms of the agreement.
Advance for LPG Gas Supply
In the event of early termination of the contract by the Channel Partner, any advance payment for LPG gas supply lying with Indira Gas shall be refunded via a post-dated cheque of 90 days, subject to a deduction of 30% from the advance amount by the Company. This deduction compensates for:

- The adjustment of any tax amounts linked to the transaction.
- Loss of business and administrative costs incurred by the Company as a direct result of the agreement's termination.

The deduction made from the advance payment as outlined above is deemed to be mutually agreed upon by both parties. It is understood that this deduction is made in good faith, reflecting the potential financial impact on the Company due to the termination of the agreement.
By accepting these terms, the Channel Partner agrees not to dispute or challenge the deduction made by the Company as described above. Furthermore, this agreement serves as a binding acknowledgment that no future claims or disputes will be raised concerning the deducted amount.The Company is dedicated to maintaining transparency and fairness in all transactions and encourages any parties with concerns regarding this policy to contact us directly for resolution.
• This policy outlines the comprehensive clear and transparent refund procedures and guidelines to be followed by Indira Gas & Petroleum Private Limited and its Channel Partners. Compliance with this policy ensures a harmonious and transparent partnership between Indira Gas and its Channel Partners, fostering professionalism and mutual respect.All Channel Partners are expected to adhere to these guidelines, and any disputes arising shall be resolved as per the terms of the agreement and the applicable laws.
• This policy is subject to revision or amendment by Indira Gas at its discretion, with due notice to the Channel Partners.

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